Access requests, incidents, licenses and integrations.
Run IT ops: access requests, incident intake, an inventory of accounts and licenses, and integration health.
The everyday jobs this workspace hands off to Plank — you review the finished work, not the busywork.
Takes access requests for Figma, amoCRM, Google Workspace and sets up permissions for the right role.
“Give the new designer access to Figma”Creates an @sapa.kz mailbox, adds them to Slack, amoCRM and shared folders — by checklist, in one request.
“Set up email and access for the new manager”On departure, revokes access across all systems and hands over files so no orphaned accounts are left.
“Revoke all of Arman’s access”Logs failures from email and Telegram, sets priority and creates a ticket in the registry.
“Log an incident: emails aren’t leaving the domain”Watches the Hetzner server, catches 502s and client-site outages, and reports them first.
“Why is the client site returning 502?”Tracks Adobe, Figma, accounting-system ITS and Slack deadlines and warns before charges in USD/EUR.
“Which subscriptions expire this month?”Watches the sapa-digital.kz domain on PS.kz and Let’s Encrypt certificates, renewing before they expire.
“Renew the domain before it expires”Monitors the status of integrations and accounts, catching revoked tokens before a process stalls.
“Which integrations are at risk?”Reissues expired tokens — bank payments → accounting system, Meta Ads, WhatsApp API — and restarts the export.
“Fix the bank-to-accounting export”Sets up and verifies scheduled cloud backups of projects and email.
“Set up cloud backup for projects”Maintains a registry of laptops and workstations: who has what, what’s under warranty, what’s due for replacement.
“Who has the intern’s laptop?”Builds auto-exports and reports — invoices from the bank into the accounting system, the ads report from Meta Ads.
“Build the ads report from Meta Ads”This is what it looks like in Plank — real dashboards with data. Everything is interactive: drag cards, check off tasks. Sample data.
Demo mode — changes aren't saved and reset on reload.